FREQUENTLY ASKED QUESTIONS

  • 1. How is Camden Case Management’s support different from what other programs provide?

    Many services define support as being available when needed. Camden Case Management defines support as active scaffolding. Our model is therapist-led, clinically supervised, and designed to adapt week by week. We stay close to daily life, helping clients and families turn setbacks into growth and small actions into lasting, embodied wins.

  • 2. Do you only work with people after mental health or addiction treatment programs?

    No. Camden Case Management supports people across every stage of care. We can step in during a crisis, with outpatient therapy, intensive outpatient programs, or residential treatment. We coordinate transport to and from higher levels of care and help families plan safe transitions home. When a loved one is in residential treatment, we often work with the family to provide guidance and prepare for a cohesive return to daily life.

  • 3. How flexible is your model?

    We work week by week with no long-term contracts. Each plan adapts to the client’s needs, family system, and current level of care. As stability grows, we gradually step back so independence can become real and lasting.

  • 4. How is Camden Case Management related to Camden Center?

    Camden Case Management is a separate sister company to Camden Center. We are therapist-led and independently operated. We often coordinate with Camden Center and other treatment programs, but we are not the same organization. Our role is to carry clinical goals into daily life through case management, mentoring, coaching, companions, and family support so progress holds at home, at school, and at work.

  • 5. What is therapist-led case management?

    Therapist-led case management means we do more than organize care. At Camden Case Management, licensed clinicians lead and supervise every plan so progress can continue between sessions, through transitions, and as levels of care change. Our team provides steady, clinically informed support for clients, families, and providers during times when mental health or addiction recovery can feel most uncertain.

  • 6. How is Camden Case Management different from other case management services?

    Many people think case management is mostly scheduling and logistics. At Camden Case Management, those things matter, but they are only one part of the work. What makes us different is that we are therapist-led and clinically guided. Each client and family is supported by a licensed clinician who oversees an adaptive, week-by-week plan. This structure keeps progress steady and connected to the care that started in therapy or treatment.

  • 7. Who do you work with?

    We support clients and families facing complex mental health and addiction challenges such as depression, anxiety, trauma, suicidality, personality disorders, and family crisis. These are the times when strong clinical oversight and a stable therapist-led team make the biggest difference.

  • 8. How does Camden Case Management support therapists and providers?

    We extend the work of therapy into daily life. Camden Case Management helps clients practice skills, manage emotions, and navigate relationships while staying aligned with their therapist or treatment team. We keep communication clear and consistent so providers feel supported and clients experience continuity between sessions, outpatient therapy, and real life.

  • 9. What can families expect?

    Families are part of the healing process, not bystanders. Camden Case Management offers ongoing communication, education, and clinical oversight so families feel informed and supported. We help everyone move from treatment into everyday life with compassion, structure, and consistency.

  • 10. What do you mean by “embodied wins”?

    Change has to be lived to last. Embodied wins are the real moments that show healing taking hold. That might look like taking a calm breath before a hard conversation, following through on a daily routine, or realizing “I can do this.” Camden Case Management designs care around these moments so mental health and addiction recovery become durable and felt in everyday life.

  • 11. What happens when resistance shows up?

    Resistance is a normal part of healing. At Camden Case Management, we see resistance as a sign that something important needs care and understanding. Our therapist-led team uses small, steady steps to help clients, families, and therapists move through resistance and return to progress.